Terms of service

Last Updated: 01-January-2026

Welcome to Rem Organics Private Limited (“we”, “us”, “our”). We operate this website and online store to provide you with premium-quality Makhana (Fox Nuts) and other natural snacks (the “Services”). By visiting or purchasing from our website, you agree to be bound by the terms and conditions stated below (“Terms of Service” or “Terms”). If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

By using our website, you confirm that you are at least the age of majority in your state or region. You agree to provide current, complete, and accurate information as required for purchases or account registration. You are responsible for maintaining the confidentiality of your account and are liable for any activity under your login credentials.

SECTION 2 – OUR PRODUCTS

We make every effort to display our products accurately. However, colors or appearance may vary depending on your device settings. Product descriptions, pricing, and availability may change without notice. We reserve the right to limit or discontinue any product at our discretion.

SECTION 3 – ORDERS

Placing an order is considered an offer to purchase. We may accept or decline any order at our sole discretion. Orders are only confirmed once payment is processed. You agree to review your order carefully before submission. Cancellations or changes may not be possible once an order is confirmed. Returns and refunds are governed by our Refund Policy.

You confirm that your purchases are for personal use and not for resale or commercial distribution.

SECTION 4 – PRICING & BILLING

Prices are subject to change without notice. The final price charged will be shown at checkout and in the order confirmation email. Unless stated otherwise, prices exclude shipping fees, duties, or taxes. You agree to provide accurate and updated billing information and authorize us to charge your selected payment method for all purchases.

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates and may vary due to courier delays or unforeseen events. Once a package is handed over to the shipping carrier, the risk of loss transfers to you. We are not responsible for delays caused by carriers or external factors.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, graphics, logos, and product designs—is the property of Rem Organics Private Limited. You may not copy, reproduce, distribute, or exploit any content without written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

We may provide access to third-party tools and links. We are not responsible for the content, accuracy, or policies of third-party websites. Your use of such tools or websites is at your own risk.

SECTION 8 – PROHIBITED USES

You agree not to misuse the Services. Prohibited uses include violating laws, infringing intellectual property, harassing others, submitting false information, transmitting malware, or attempting to gain unauthorized access to the website.

SECTION 9 – TERMINATION

We may suspend or terminate your access to the website at any time for any reason, including violation of these Terms. You will remain responsible for any payments due up to the date of termination.

SECTION 10 – DISCLAIMER OF WARRANTIES

Our website and products are provided “as is” without any warranties, express or implied. We do not guarantee uninterrupted or error-free service. Your use of the website is at your sole risk.

SECTION 11 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, Rem Organics Private Limited is not liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 12 – INDEMNIFICATION

You agree to indemnify and hold harmless Rem Organics Private Limited and its affiliates from any claims or damages resulting from your breach of these Terms or misuse of the website.

SECTION 13 – SEVERABILITY

If any part of these Terms is found to be invalid or unenforceable, the remaining provisions will still apply.

SECTION 14 – ENTIRE AGREEMENT

These Terms, along with any policies posted on our website, constitute the entire agreement between you and us regarding your use of the Services.

SECTION 15 – GOVERNING LAW

These Terms shall be governed by the laws of India. Any disputes will be subject to the courts located in Gujarat, India.

SECTION 16 – CHANGES TO TERMS

We may update these Terms at any time. It is your responsibility to review this page periodically for changes. Continued use of the website constitutes acceptance of the updated Terms.

SECTION 17 – CONTACT INFORMATION

For questions about these Terms, you may contact us:

Rem Organics Private Limited
610-Silver Line Complex, Sayajigunj
Vadodara-390020, Gujarat, India
Phone: +91 80734 68410
Email: contact@remorganics.com